definition of services 

 

1. Housekeeping is defined as the provision of a clean, tidy and aesthetically appealing environment within functional areas of the home such as vacuuming, dusting, wiping, mopping, light laundry.

2. Deep cleaning is separate from regular cleaning.

3. Intensive or specialized cleaning of additional rooms or areas, often conducted according to a special schedule or on a project basis. 

4. The pantry for cleaning agents & equipment; supplies, linens, dry goods and food requires additional hours of organization & tidying.

5. Inventory - stock and merchandise of food and/or goods in-the-home required or needed at all times. 

6. Linens - to be sent out for laundering. Items folded and stored.

7. Vanity - a wash basin and mirror, surrounded by a flat area where soap, shaving items, and toothbrush glasses are kept. What needs attention above or inside the vanity cupboards and drawers.  

8. Damp or dry dust- use of a feather duster or damp cloth

9. Sanitary bins - bed and bath bins emptied & rinsed

10. Fresh Towels - specific folding and hanging instructions

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Cleaning Products

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1. Do you provide specific types of products to use for cleaning?

2. Are you in agreement for me to use natural cleaners such as vinegar, baking soda and/or salt in toilets, tubs and sinks?

3. Mops, brooms, scrubbing utensils provided? 

4. Do you require use of disinfectants? If so what brands or types?

5. Do you require your helpers to wear masks? 

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Special care surfaces & household items

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1. Do you provide specific types of products to use for cleaning?

2. Are you in agreement for me to use natural cleaners such as vinegar, baking soda and/or salt in toilets, tubs and sinks?

3. Mops, brooms, scrubbing utensils provided? 

4. Do you require use of disinfectants? If so what brands or types?

5. Do you require special wood, marble or granite cleaners?

6. Do you require your helpers to wear masks? 

7. Do you have insurance in the event an item is broken?

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Hours, Cancellations & Termination

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1. ​Do you require set hours for cleaning or are you flexible?

2. Do you prefer weekdays or weekends or a bit of both?

3. Do you prefer evenings or daylight hours?

4. In the event of bad weather, illness or traffic snarls are you flexible to reschedule another date & time?

5. In the event you no longer require my services how much advance notice are you prepared to offer?

6. In the event I must terminate my employment with you what are your expectations of me? Time allowance of written notice?